General Information

General info

Is every products certified?


Yes, all products has been hallmarked by London Assay Office Consists of a series of marks applied to articles of the precious metals platinum, gold, palladium and silver. Means that the article has been independently tested. Guarantees that it conforms to all legal standards of purity (fineness)Guarantees provenance by telling us, as a minimum legal requirement, where the piece was hallmarked, what the article is made from, and who sent the article for hallmarking. Find out more about hallmark here : (The Goldsmith's company) https://www.assayofficelondon.co.uk




Returns Policy


- Returns Items purchased from Prema Sara Jewellery are covered by our 14-day money back guarantee. If you are not happy with your item you have 14 days to return it for a full money back refund. Items that are returned must be new and unused, in original boxes, packaging and with all certification, parts and accessories. New and unused means that there are no scratches, marks, blemishes on the item; there are no signs of wear on product; and the product must not be altered in any way. The item is your responsibility until it has reached us. We recommend that you send the item using a recorded delivery service that insures you for the value of the item. PLEASE NOTE THAT ALL DISCOUNTED ITEMS ARE NON REFUNDABLE - Defects If there is a defect in the product please return the item in all the original packaging and email us with a description of the defect to: infopremasj@gmail.com Return Address: Prema Sara Jewellery, 107 Dove Park, Pinner, London HA5 4EE Your return costs will be covered by PremaSara Jewellery.




Can I purchase the same item again?


All items are handmade and therefore unique. Natural stones may vary in colour and striations. No two items are exacly the same although every effort is made to match them. As soon as a product is sold, the item you see is 'out of stock'. If you want to order the same design, please contact us.




Contact us


Address: Prema Sara Jewellery 107 Dove Park Pinner London HA5 4EE Email: infopremasj@gmail.com




Shipping UK & International


- Shipping UK We try to ship within 1-2 business days and you should receive it within a week. Shipping is free within United Kingdom only. All orders will be dispatched by Royal Mail. - Shipping out of UK We ship anywhere in the World, but you will be charged for it - please note that delivery charges may vary outside the United Kingdom.




Privacy Policy


I do not share your data with any third party sites. We only contact you direct by email address that you may have provided us with.





© 2018 by Rashmi Murray

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